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Tracey Leith

Tracey Leith has both operational and sales experience and has been with BMW Financial Services for 20 years. With a successful 18 year track record in South Africa and 2 years in the United Kingdom, in her role as Chief Operations Officer she is instrumental in driving change, supporting innovation and customer experience across the organisation.  Tracey is passionate about creating the best possible experience for customers and is determined to achieve operational excellence in every aspect of her responsibilities, this comes with a desire to ensure any new or emerging technologies that create a competitive advantage is integrated within all processes across the business. Having recently completed an Innovation and Entrepreneurial Model as part of her MBA, Tracey is excited and looking forward to the potential outcomes of the BMW UK Innovation Lab 2020.